Smart Repair is able to stay at the top thanks to the constant professional training provided in-house. The SR Academy organises both individual and group courses, and works together with institutions such as professional training schools in order to allow school-leavers to gain a foothold on the job market, as well as providing specialised SR method training to professionals in the sector. After completing their training both theory in class and onsite, practicing their repair skills working on various cars, apprentice technicians are finally certified by SR Academy.
Using a customer-oriented approach, the company is committed to the administration and management of the body shops in its network, thus guaranteeing customers the 360-degree assistance the Smart Repair philosophy is based on. The company’s experience, rooted in its sound knowledge of the sector and the techniques used, ensures a smooth relationship between the various parties involved, thus guaranteeing an effective, efficient repair. The professionalism is supported with the ERP program exclusively written for Smart Repair, named “SR i-cell”.
Following a careful examination of the damage, carried out in consultation with the customer, Smart Repair decides on the most effective way to repair it. Specific teams go to work on the damage, using highly professional tools engineered and patented by the company, and the non-invasive action taken by our qualified, trained staff is able to deal with various types of problems.
The initial analysis is followed by the use of lamps able to highlight the extent of the dent, which is then outlined and repaired using tappers, punches and levers to restore the car bodywork to its original condition.